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WhatsApp AI Concierge for Exceptional Guest Experiences

WhatsApp AI Concierge for Exceptional Guest Experiences

WhatsApp AI Concierge for Exceptional Guest Experiences

When managing high-value guests at premium events, responding to endless questions can overwhelm your team. Sponsorworks' WhatsApp AI Concierge delivers instant, accurate responses to guest queries, reduces email and phone inquiries by up to 90%, and creates a seamless experience that reflects your brand's tone and values.

When managing high-value guests at premium events, responding to endless questions can overwhelm your team. Sponsorworks' WhatsApp AI Concierge delivers instant, accurate responses to guest queries, reduces email and phone inquiries by up to 90%, and creates a seamless experience that reflects your brand's tone and values.

When managing high-value guests at premium events, responding to endless questions can overwhelm your team. Sponsorworks' WhatsApp AI Concierge delivers instant, accurate responses to guest queries, reduces email and phone inquiries by up to 90%, and creates a seamless experience that reflects your brand's tone and values.

Trusted by global brands

Trusted by global brands

Trusted by global brands

Trusted by global brands

An AI-powered guest assistant that transforms the event experience

An AI-powered guest assistant that transforms the event experience

An AI-powered guest assistant that transforms the event experience

Answer common guest questions instantly in your brand's tone of voice

Answer common guest questions instantly in your brand's tone of voice

Answer common guest questions instantly in your brand's tone of voice

Train the AI on your specific event content in just minutes

Train the AI on your specific event content in just minutes

Train the AI on your specific event content in just minutes

Reduce pre-event email and phone inquiries by up to 90%

Reduce pre-event email and phone inquiries by up to 90%

Reduce pre-event email and phone inquiries by up to 90%

Seamlessly integrate with your guest management system

Seamlessly integrate with your guest management system

Seamlessly integrate with your guest management system

Liberate your event team

Liberate your event team

Liberate your event team

Your event team should be focused on creating exceptional experiences, not answering repetitive questions about parking, schedules and directions. Our AI Concierge handles these routine inquiries automatically, providing instant, accurate responses that free your staff to concentrate on high-value guest interactions and strategic event management.

Your event team should be focused on creating exceptional experiences, not answering repetitive questions about parking, schedules and directions. Our AI Concierge handles these routine inquiries automatically, providing instant, accurate responses that free your staff to concentrate on high-value guest interactions and strategic event management.

Your event team should be focused on creating exceptional experiences, not answering repetitive questions about parking, schedules and directions. Our AI Concierge handles these routine inquiries automatically, providing instant, accurate responses that free your staff to concentrate on high-value guest interactions and strategic event management.

Enhance the guest journey

Enhance the guest journey

Enhance the guest journey

From initial invitation to post-event feedback, our AI Concierge creates a seamless communication channel that elevates the entire guest experience. Attendees receive immediate answers to their questions about logistics, event content, and even real-time information like league standings or match predictions—all delivered in a tone that perfectly matches your brand voice.

From initial invitation to post-event feedback, our AI Concierge creates a seamless communication channel that elevates the entire guest experience. Attendees receive immediate answers to their questions about logistics, event content, and even real-time information like league standings or match predictions—all delivered in a tone that perfectly matches your brand voice.

From initial invitation to post-event feedback, our AI Concierge creates a seamless communication channel that elevates the entire guest experience. Attendees receive immediate answers to their questions about logistics, event content, and even real-time information like league standings or match predictions—all delivered in a tone that perfectly matches your brand voice.

Deploy in hours, not weeks

Deploy in hours, not weeks

Deploy in hours, not weeks

Unlike generic AI solutions that require extensive setup, our purpose-built concierge can be trained on your specific event content and brand voice in just hours. The system integrates seamlessly with your existing Sponsorworks guest management module, allowing you to limit access to registered guests and ensure consistent, personalised service.

Unlike generic AI solutions that require extensive setup, our purpose-built concierge can be trained on your specific event content and brand voice in just hours. The system integrates seamlessly with your existing Sponsorworks guest management module, allowing you to limit access to registered guests and ensure consistent, personalised service.

Unlike generic AI solutions that require extensive setup, our purpose-built concierge can be trained on your specific event content and brand voice in just hours. The system integrates seamlessly with your existing Sponsorworks guest management module, allowing you to limit access to registered guests and ensure consistent, personalised service.

All the features you need

Brand Voice Training
Brand Voice Training

Customise the AI to communicate in your exact brand tone, from formal and professional to casual and conversational, ensuring consistent messaging.

Customise the AI to communicate in your exact brand tone, from formal and professional to casual and conversational, ensuring consistent messaging.

Event-Specific Knowledge
Event-Specific Knowledge

Quickly train the system on your venue details, schedules, policies, and event content so guests receive accurate, relevant information.

Quickly train the system on your venue details, schedules, policies, and event content so guests receive accurate, relevant information.

Real-Time Event Updates
Real-Time Event Updates

Provide guests with current information about schedules, results, transportation, and other time-sensitive details as events unfold.

Provide guests with current information about schedules, results, transportation, and other time-sensitive details as events unfold.

WhatsApp or Chatbot Integration
WhatsApp or Chatbot Integration

Connect through the world's most popular messaging platform, allowing guests to communicate through an app they use daily - or implement a web chatbot.

Connect through the world's most popular messaging platform, allowing guests to communicate through an app they use daily - or implement a web chatbot.

Secure Guest Verification
Secure Guest Verification

Limit access to registered attendees only, ensuring that sensitive event information remains protected and personalised.

Limit access to registered attendees only, ensuring that sensitive event information remains protected and personalised.

Intelligent Handoff
Intelligent Handoff

Set parameters for when conversations should transition from AI to human team members, ensuring complex inquiries receive appropriate attention.

Set parameters for when conversations should transition from AI to human team members, ensuring complex inquiries receive appropriate attention.

Multilingual Support
Multilingual Support

Communicate with international guests in their preferred language, removing barriers and enhancing the guest experience.

Communicate with international guests in their preferred language, removing barriers and enhancing the guest experience.

Comprehensive Analytics
Comprehensive Analytics

Generate detailed reports on conversation frequency, common questions, and guest satisfaction to optimise future events and AI training.

Generate detailed reports on conversation frequency, common questions, and guest satisfaction to optimise future events and AI training.

Privacy Compliance
Privacy Compliance

Automatically delete personal conversation data after events to ensure compliance with data protection regulations and corporate policies.

Automatically delete personal conversation data after events to ensure compliance with data protection regulations and corporate policies.

Integrated with guest flows

Integrated with guest flows

Unlike standalone AI chatbots, our concierge integrates seamlessly with your Sponsorworks guest management module. This integration ensures the AI has access to accurate guest information, itineraries, and preferences, enabling truly personalised interactions without requiring guests to repeatedly identify themselves or their event package. The result is a cohesive guest journey from registration through post-event communication.

Unlike standalone AI chatbots, our concierge integrates seamlessly with your Sponsorworks guest management module. This integration ensures the AI has access to accurate guest information, itineraries, and preferences, enabling truly personalised interactions without requiring guests to repeatedly identify themselves or their event package. The result is a cohesive guest journey from registration through post-event communication.

Valuable guest insights

Valuable guest insights

Every conversation with your AI Concierge generates actionable data about guest needs, common questions, and potential friction points. Our comprehensive reporting shows exactly who engaged, what they asked, and how they responded—intelligence that helps optimise future events and refine AI training. This continuous improvement cycle ensures your concierge becomes increasingly effective with each event you manage.

Every conversation with your AI Concierge generates actionable data about guest needs, common questions, and potential friction points. Our comprehensive reporting shows exactly who engaged, what they asked, and how they responded—intelligence that helps optimise future events and refine AI training. This continuous improvement cycle ensures your concierge becomes increasingly effective with each event you manage.

See how Sponsorworks can transform your guest management and elevate the guest experience.